Privacy Policy
Agreement to Policy
By downloading Agrani Bank ''eAccount '' Mobile Application on your
mobile device, you confirm your affirmative consent to all the terms of this
Policy detailed below and comply with any other security procedures that we may
establish from time to time.
Our Commitment to Your Privacy:
This privacy policy
("Privacy Policy") applies to personal data that we collect from you as a user
of this APP. It provides information on what personal data we collect, why we collect
the personal data, how it is used. ''Personal data‟ as used in this
Privacy Policy means any information that relates to you from which you can be
identified. We have always considered our customers and their interests as
being of utmost priority in the provision of our products and services. For
this reason and others, we are committed to ensuring that the privacy of your
personal, banking and financial information which you have disclosed, shared, exchanged
or otherwise provided to us is at all times respected, maintained, protected
and safeguarded.
Pursuant there to and for
your benefit, this Privacy Policy (which we may amend from time to time) is designed
to explain and elaborate upon some of our policies and principles pertaining to
the privacy of your Information, all of which we have adopted as a sign of our
commitment to respecting, maintaining, protecting and safeguarding the privacy
of your Information.
Types of Information Which We Collect
The types of Information which
we collect generally comprises of data and information pertaining to yourself
such as your name, address, e-mail address (or other contact information), age gender,
National Identification Card (NID) number, nominee details , parents name as
well as other financial and non-financial information. We may, at any point,
request other related information from you to enable us to serve you better. Please
be aware that the phone number, e-mail address you provide and any other
information you enter may render you personally identifiable. Your visit to
this app may be subject to the use of cookies together enhance your user
experience to remember your personal settings, or to use non-personally identifiable
or anonymous codes to for general analysis of visitors and usage patterns.
Use of the Information
The Information, which we
gather from you, is intended to be used in the ordinary course of our business including
the provision of our products and services to you as requested. However, our
use of your Information may also extend to other purposes like-
► to enforce
or defend any of our rights
► to comply
with all applicable legislation, laws and regulations of competent authorities
► to
enhance the quality of our products and services
► to prevent
fraud or illegal activities
► be made
available to our third party vendors, advertisers, affiliates or relevant third
parties in aggregate or demographic form.
Employees' Access to the Information
We repeat our commitment
to respect, maintain, protect and safeguard the privacy of your Information by
ensuring that employee's access to the Information which you have provided to
us is limited to authorized employees only. Failure by our respective
authorized employees to comply with the terms of this Privacy Policy shall be
met with necessary disciplinary action.
Disclosure of Information
We may share the information that we
collect from you, information about your Accounts or the transactions you make,
with our affiliates within Agrani Bank, with credit reference agencies and with
any third parties with whom we have signed Non-Disclosure Agreements.
However, we will disclose
information to third parties about your account or the transactions you make,
and you authorize us to do so, ONLY in the following situations:
►
In
order to comply with the requirements of the law or with court orders.
►
In
order to address, rectify, mitigate fraud, security or technical issues.
►
With
our trusted service providers (when required) who work on our behalf and do not
have an independent use of the information we disclose to them, and have agreed
to adhere to the rules set forth in this Privacy Policy.
Children's Privacy restriction??
We do not knowingly
collect personally identifiable information from children under 13 without
parental consent. If you are under the age of 13, please do not provide
personally identifiable information of any kind.
Permissions We Use with reasoning
Our app
required Internet, camera and SMS permission. We need internet permission as
our app communicate with data server through internet, call permission to
verify the user and SMS permission to populate the OTP in the field during
registration. The app need permission from the customer to save a PDF copy of the
account opening form on his mobile memory. Upon rejection of such permission,
the entire account opening steps will be terminated.
Updates to Privacy Policy
Our Privacy
Policy may change at any time without prior notification. To make sure that you
are
aware of any
changes, kindly review the policy periodically. This Privacy Policy shall be
available to Agrani Bank website.
Questions and Concerns
If you have
any questions about this Policy or our privacy practices, please contact our
email
eaccount@agranibank.org