Privacy Policy

Agreement to Policy

 

By downloading Agrani Bank ''eAccount '' Mobile Application on your mobile device, you confirm your affirmative consent to all the terms of this Policy detailed below and comply with any other security procedures that we may establish from time to time.

 

Our Commitment to Your Privacy:

 

This privacy policy ("Privacy Policy") applies to personal data that we collect from you as a user of this APP. It provides information on what personal data we collect, why we collect the personal data, how it is used. ''Personal data‟ as used in this Privacy Policy means any information that relates to you from which you can be identified. We have always considered our customers and their interests as being of utmost priority in the provision of our products and services. For this reason and others, we are committed to ensuring that the privacy of your personal, banking and financial information which you have disclosed, shared, exchanged or otherwise provided to us is at all times respected, maintained, protected and safeguarded.

 

Pursuant there to and for your benefit, this Privacy Policy (which we may amend from time to time) is designed to explain and elaborate upon some of our policies and principles pertaining to the privacy of your Information, all of which we have adopted as a sign of our commitment to respecting, maintaining, protecting and safeguarding the privacy of your Information.

 

Types of Information Which We Collect

 

The types of Information which we collect generally comprises of data and information pertaining to yourself such as your name, address, e-mail address (or other contact information), age gender, National Identification Card (NID) number, nominee details , parents name as well as other financial and non-financial information. We may, at any point, request other related information from you to enable us to serve you better. Please be aware that the phone number, e-mail address you provide and any other information you enter may render you personally identifiable. Your visit to this app may be subject to the use of cookies together enhance your user experience to remember your personal settings, or to use non-personally identifiable or anonymous codes to for general analysis of visitors and usage patterns.

 

 

 

Use of the Information

 

The Information, which we gather from you, is intended to be used in the ordinary course of our business including the provision of our products and services to you as requested. However, our use of your Information may also extend to other purposes like-

  to enforce or defend any of our rights

  to comply with all applicable legislation, laws and regulations of competent authorities

  to enhance the quality of our products and services

  to prevent fraud or illegal activities

  be made available to our third party vendors, advertisers, affiliates or relevant third parties in aggregate or demographic form.

 

Employees' Access to the Information

 

We repeat our commitment to respect, maintain, protect and safeguard the privacy of your Information by ensuring that employee's access to the Information which you have provided to us is limited to authorized employees only. Failure by our respective authorized employees to comply with the terms of this Privacy Policy shall be met with necessary disciplinary action.

 

Disclosure of Information

 

We may share the information that we collect from you, information about your Accounts or the transactions you make, with our affiliates within Agrani Bank, with credit reference agencies and with any third parties with whom we have signed Non-Disclosure Agreements.

 

However, we will disclose information to third parties about your account or the transactions you make, and you authorize us to do so, ONLY in the following situations:

  In order to comply with the requirements of the law or with court orders.

  In order to address, rectify, mitigate fraud, security or technical issues.

  With our trusted service providers (when required) who work on our behalf and do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this Privacy Policy.

 

Children's Privacy restriction??

 

We do not knowingly collect personally identifiable information from children under 13 without parental consent. If you are under the age of 13, please do not provide personally identifiable information of any kind.

 


 

Permissions We Use with reasoning

Our app required Internet, camera and SMS permission. We need internet permission as our app communicate with data server through internet, call permission to verify the user and SMS permission to populate the OTP in the field during registration. The app need permission from the customer to save a PDF copy of the account opening form on his mobile memory. Upon rejection of such permission, the entire account opening steps will be terminated.


Updates to Privacy Policy

Our Privacy Policy may change at any time without prior notification. To make sure that you are

aware of any changes, kindly review the policy periodically. This Privacy Policy shall be available to Agrani Bank website.


Questions and Concerns

 

If you have any questions about this Policy or our privacy practices, please contact our email

eaccount@agranibank.org